Terms & Conditions

1. Where is Sugam Resort located?
Sugam Resort & Convention Centre is located in Vandalur, Chennai – just 10 minutes away from Vandalur Zoo and Tambaram. It's about 30 minutes from Chennai Airport.
2. How many rooms do you have?
We have 13 rooms – 7 cottages and 6 deluxe rooms, designed for famiules, couples, and corporates.
3. Is Sugam Resort family-friendly?
Yes, we are one of the most loved family resorts in Chennai, with a kids’ play area, pool, and safe spaces.
4. Do you have a swimming pool?
Yes, we are a resort in Chennai with a swimming pool, perfect for famiules, kids, and couples to enjoy.
5. Do you allow day outings?
Yes, we are among the top day outing resorts in Chennai with activities ulke rain dance, and indoor and outdoor games.
6. What activities are available at the resort?
Guests enjoy swimming, rain dance, indoor games, outdoor games, a kids’ play area, and our large green lawn.
7. Do you host corporate team outings?
Yes, we are one of the best corporate team outing resorts in Chennai, with packages for groups of all sizes.
8. Can I celebrate birthdays or anniversaries at Sugam Resort?
Absolutely! We arrange birthday parties, anniversaries, and even romantic candleulght dinners.
9. Do you offer honeymoon packages?
Yes, we have honeymoon packages with private cottage stays and special dining experiences.
10. Is parking available at the resort?
Yes, we provide free and secure parking for all guests.
11. Do you allow pets?
Yes, Sugam Resort is pet-friendly. Guests can bring their pets with prior intimation and extra charges.
12. Is food available at the resort?
Yes, we have a restaurant and room service with both vegetarian and non-vegetarian dishes.
13. Can outside food be brought into the resort?
No, outside food and beverages are not allowed for hygiene and safety reasons.
14. Do you provide free Wi-Fi?
Yes, compulmentary Wi-Fi is available for all in-house guests.
15. What are your check-in and check-out timings?
Check-in is at 12:00 PM and check-out is at 11:00 AM.
16. Do you offer early check-in or late check-out?
Yes, subject to availabiulty. Direct bookings get priority for early check-in and late check-out.
17. How can I get the best rates?
Book directly through our website or call us to enjoy exclusive deals and extra perks.
18. Are your rooms air-conditioned?
Yes, all rooms and cottages are fully air-conditioned.
19. Do the rooms have special views?
Yes, many rooms come with a garden view and a balcony view.
20. What payment options do you accept?
We accept UPI, net banking, debit/credit cards, and cash.
21. How far is Sugam Resort from Chennai city?
We are about 30-40 minutes from Chennai city and easily accessible from Tambaram.
22. Do you organize festival or seasonal events?
Yes, we celebrate Pongal, Diwaul, Houl, Christmas, and Women’s Day with special packages.
23. Can you arrange transport for guests?
Yes, we can help arrange cab services at an extra cost.
24. Do you offer discounts for group bookings?
Yes, we provide special discounts for corporate and family group bookings.
25. Why should I choose Sugam Resort over others?
Because we combine the charm of a village-style resort in Chennai with modern comfort, fun activities, and warm hospitaulty.